Shipping

There is a single shipping charge of £ 12.99 to mainland UK ONLY and they are delivered within 2 to 5 Working Days from the date of despatch (Unless otherwise stated)

Please Note:

Delivery charges vary for NON mainland UK addresses and the very north of Scotland - If this is the case additional funds will be required to cover the extra carriage costs.

Returns

If you would like to return one of our chairs, please email returns(AT)meshofficechair.co.uk asking for a returns number - You MUST supply a valid order number with the request.

Please be aware that we will first replace any damaged parts on chairs, if the item has been delivered with a damaged replaceable part we will send a replacement to you FOC - However you must notify us within 48 hours that the item has damage or we cannot replace parts or refund the product.  We will not replace chairs that have replaceable damaged parts, chairs will only be replaced if the parts are not replaceable.

products can returned by you because of a manufacturing defect/fault will be refunded in full only if they are returned in the same packaging as they were delivered and once they have been checked and confirmed defective by our returns department (including the cost of sending the Products to you, and the cost of returning the Products to us). Alternatively, if we and you agree, we may supply you with a replacement product - Items that are returned for any reason apart from the above will be have our standard handling charges applied

Goods will only be accepted for return if unused and in a re-saleable condition - Unless the product is being returned due to a manufacturing fault or supplier error, there will be a handling charge of £ 30 or 15% of the invoice value, whichever is the greater - For Chairman, Club and Tub chairs the charge is 25% or £ 60, whichever is the greater. Additionally if the product needs re-boxing a charge of £ 10 per operator chair and £ 15 per executive chair will be implemented.

All returned goods will be inspected and we reserve the right to charge for incomplete returns, orders placed in error or not wanted prior to any credits being raised. These warranties do not affect your statutory rights. Please be aware it can take upto 10 working days for the courier to collect a return request and return inspections are only done on two days a week - These warranties do not affect your statutory right